Frequently Asked Question

Home / FAQ

Have questions? We’re here to help!

To give you the best content for your Frequently Asked Questions (FAQ) section, I need a little more information! FAQs are most effective when they address the specific concerns and common inquiries of your audience about your product, service, or topic.

We offer complete travel solutions including:

  • Customized domestic & international holiday packages

  • Air ticketing, hotel bookings, and transfers

  • Group tours, honeymoon packages, and family vacations

  • Corporate tours, MICE (Meetings, Incentives, Conferences & Exhibitions)

  • Visa assistance and travel insurance

  • Cruise packages and adventure travel

  • Weekend getaways and pilgrimage tours

You can book your trip by:
📞 Calling us at: +91 9300022919
📧 Emailing us at: enquiry@gennextholidays.com
🌐 Visiting our website: www.gennextholidays.com
🏢 Or visit us at:
BT 2/100, First Floor, Balaji Complex - 2, Jatkhedi, Bhopal – 462026

Absolutely! We specialize in tailor-made travel experiences. Share your preferences (budget, destination, duration, etc.), and we'll design a package to perfectly suit your needs.

Yes, we provide end-to-end visa documentation support for most countries. While we help in the process, visa approval is solely at the discretion of the respective embassy/consulate.

You can pay via:

  • UPI / Bank Transfer
  • Credit/Debit Card
  • Cash
  • Payment links & gateways (shared via WhatsApp/email)

Yes. Once the payment is received and the booking is confirmed, you will get an email and WhatsApp confirmation with all the travel details, invoice, and itinerary.

Cancellations are subject to service provider rules. Please refer to our Terms & Conditions for full details. Refunds (if applicable) are processed within 7–14 business days after confirmation.

It is not mandatory, but highly recommended to safeguard against medical emergencies, trip delays, cancellations, or baggage loss.

Yes, we offer flexible payment plans depending on the package value and booking duration. Ask our team about EMI or installment options.

Follow us on:
📸 Instagram: @gennextholidays
📘 Facebook: GenNext Holidays

Linkedin

Youtube

And other

Or subscribe to our newsletter via www.gennextholidays.com

Yes! We have special rates and services for:

  • Corporate offsites & training tours
  • Educational trips for schools & colleges
  • Group pilgrimage tours
  • Destination weddings and family events

We provide a dedicated travel support contact number, which is active even during your trip. The number is shared in your final itinerary pack.

In such cases, we assist in rescheduling or rebooking your travel as per availability and policy. Additional charges (if any) will be communicated transparently.

Still Have Questions? We’re Here to Help! Contact Us

Everything You Need to Know Before You Travel.

Will I have a tour guide during my trip?

Yes, most of our packages include professional local tour guides to enhance your experience.

If your flight is delayed, inform us immediately. We will adjust your itinerary accordingly.

Absolutely! Let us know your dietary preferences, and we’ll arrange suitable meals for you.

Contact our team or local authorities immediately. We will assist in locating your lost items.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

What payment methods do you accept?

We accept major credit cards, bank transfers, and online payment gateways. Some packages may allow installment plans.

Refund policies depend on the package. Some allow free cancellation within a certain period, while others may have a cancellation fee.

Once payment is processed, changes are generally not allowed. However, for special cases, please contact our support team.

Some tours may have optional add-ons, taxes, or service fees. These will be clearly mentioned before you confirm your booking.

Refund processing times vary depending on the payment method. If delayed, please reach out to our customer service for an update.

Do I need a visa for my trip?

Visa requirements depend on your nationality and destination. We can assist with visa applications if needed.

Some countries require vaccinations before entry. Check health guidelines or consult a doctor for necessary immunizations.

You should carry a valid passport, visa (if required), travel insurance, and printed copies of your booking confirmation.

While not always mandatory, travel insurance is highly recommended to cover medical emergencies, cancellations, and lost baggage.

Yes, we offer flight booking services as part of our travel packages or as a separate service.

How do I book a tour package?

You can book a tour through our website, by phone, or by visiting our office. Select your package, provide traveler details, and make a payment to confirm.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We recommend booking at least 2–3 months in advance for international trips and 1 month for local tours to secure availability.

Yes, you will receive a confirmation email with all travel details, including itinerary, payment receipt, and contact information.

Absolutely! We offer special rates and custom itineraries for group bookings. Contact us for group travel arrangements.

Still Have Questions?

We’d love to help! Call us on +91 9300002919 or write to care@gennextholidays.com