Privacy Policy
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Introduction
At GenNext Holidays, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile app, or engage with our services. By interacting with us, you agree to the terms of this policy.
Information We Collect
We may collect the following categories of personal and sensitive information:
Personal Details :
- Full Name
- Date of Birth
- Gender
- Nationality
- Passport & Visa Details
- PAN or Aadhaar (For Travel Compliance)
Contact Details
- Phone Number
- Email Address
- Residential or Billing Address
Travel Preferences & History
- Destination interests
- Previous bookings
- Special requirements (meals, mobility needs)
Payment Information
- Credit/Debit Card Numbers (via secure gateway only)
- UPI or Net Banking Info (no data is stored)
Usage Information
- IP Address
- Browser Type
- Time of Access
- Pages Visited
- Device Information
- Referral Source
How We Use Your Data
We use your data for the following purposes:
- To book and confirm flights, hotels, and travel packages
- To apply for visas, insurance, and other travel documents
- To send confirmation emails, itineraries, and invoices
- To notify you about service changes or offers (only with consent)
- To improve our website, services, and customer support
- For legal, tax, and regulatory obligations
Data Security & Protection
We use robust technical and organizational measures to protect your data, including:
- SSL Encryption on transactions
- Firewall-protected systems
- Role-based access control
- Secure servers and regular vulnerability checks
Your data is never sold or rented. Only authorized team members have access to sensitive details.
Third-Party Sharing
Your personal data may be shared only with:
- Airline, hotel, transport, or tour service providers (for booking execution)
- Government bodies (for visa and legal compliance)
- Payment gateways (for secure transactions)
- CRM, analytics, or communication tools (with strict privacy safeguards)
We ensure that third parties comply with applicable privacy laws and handle your data responsibly.
Cookies & Tracking
Our website uses cookies and similar technologies for:
- Website performance and analytics
- Saving your preferences
- Delivering targeted ads (with your consent)
You can manage cookie preferences via your browser settings.
Your Rights as a User
You have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Withdraw consent for marketing at any time
- Request deletion of your data (if not legally required to retain it)
- Lodge a complaint with the data protection authority
To exercise any of these rights, please email: privacy@gennextholidays.com
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on our website with the “Last Updated” date revised. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this policy or how we handle your data, feel free to contact us:
Your trust is important to us. Thank you for choosing GenNext Holidays — where every journey is secure and meaningful.